Privacy Policy

At Clergy Sole, your trust matters as much as your comfort. We respect your privacy and are committed to handling your personal information responsibly whenever you shop with us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, order details, customer support messages, and certain technical information about your device and website usage.

2. How We Use Your Information

We use your information to:

Process and deliver orders.
Send order confirmations and shipping updates.
Manage returns, exchanges, and refunds.
Respond to customer inquiries.
Improve our website and shopping experience.
Protect our website and meet applicable legal obligations.

3. Protecting Your Privacy

We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online system can guarantee absolute security.

4. Sharing Your Information

Clergy Sole does not sell your personal information. We may share relevant information with trusted service providers, including payment processors, shipping companies, and website service providers, when necessary to operate our store and fulfill your orders. We may also disclose information when required by law.

5. Payments and Third-Party Services

Payments may be handled by third-party payment providers. Their privacy practices and terms apply to information they process. External services linked through our website may also have their own privacy policies.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website usage, or provide marketing services where enabled. You may be able to manage cookies through your browser or available website settings.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with legal requirements.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information, or to exercise other privacy choices. Contact us to make a request. We may need to verify your identity before responding.

9. Children's Privacy

Our website is not intended to collect children's personal information in violation of applicable laws. If you believe a child has provided personal information improperly, please contact us.

10. International Customers

Clergy Sole serves customers worldwide. Your information may be processed in countries other than your own through our store or service providers, subject to applicable legal requirements.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our business, website, or legal obligations. Any updates will be published on this page with a revised date.